Frequently Asked Questions

Here you can find answers to some of the most common questions our clients have about our treatments and policies.

Health Insurance

I am recognised by Laya Healthcare and Irish Life Health. If you have policies with either of these providers, check your policy or contact your insurer to see if you can claim part of the treatment cost. At present, VHI does not provide rebate for sports, orthopaedic or deep tissue massage.

Location information

Sáiste Massage Therapy is based at 10 Bettystown Avenue, Raheny, Dublin 5, D05 C966. Check out the location on this map.
The best parking is on Maryville road, just around the corner. There is also parking on the opposite of the street to my clinic. Both options are free.
Sáiste Massage is located near various transport options for clients. H1, H2 and H3 bus stops are within a few minutes walk and the Harmonstown dart station is 9 minutes walk away.
Please use the house doorbell to notify Úna that you have arrived. Then proceed to the side gate, where you will be greeted.

Treatment information

My treatments are designed to address various conditions such as sports injuries, back pain, headaches, muscle tightness, and postural imbalances. Conditions include Repetitive Strain Injuries (RSI), Strains and Sprains, Tendonitis,  Tendosis, Headaches, TMJ, Torticollis (wry neck), Neck pain, Shoulder pain, Frozen shoulder, Rotator cuff injury, Elbow pain, Tennis elbow, Golfers elbow, Wrist pain, (Upper|Middle|Lower) back pain, Piriformis syndrome, Sciatica, Hip pain, Gluteal amnesia, Leg pain, Pulled Hamstring, Knee pain, Shin splints, Achilles tendonitis, Plantar fasciitis and Foot pain.

Additionally, treatments are available to help manage Migraines, Fibromylagia, Multiple Sclerosis, Peripheral Neuropathy. My conditions page provides a handy reference list of the various conditions I help alleviate. More information about possible treatments is here.

Whether you’re dealing with discomfort from daily activities, recovering from an injury, or seeking relief from chronic pain, my personalized approach can help you find the relief you need.

Choosing the right service depends on your needs. My treatments information page provides an overview of the various options available to you. You’re also welcome to contact me for guidance based on your specific concerns and goals.
My appointments generally last for an hour, with the hands-on treatment typically lasting around 45-50 minutes on the massage table.
Don’t hesitate to reach out for a free over the phone consultation. Let’s discuss your needs and goals to determine if and how massage can best support you. Your well-being is my priority, and together we’ll find the most effective path forward.

Quick tip: it’s best to avoid eating a heavy meal before your session.

For your initial appointment, you’ll complete an intake form online in advance offering insights into your health history and specific concerns. During this first visit, I’ll gather additional context, discussing the information with you to customise the treatment to your unique needs. I’ll also clarify the process and address any queries before we commence.

In subsequent sessions, we’ll start with a brief review of recent health and progress, confirming the session’s treatment plan.

Your massage session takes place in a comfortable environment. Depending on the treatment type, you may wear comfortable clothing or be draped with a towel. Throughout, I’ll ensure your comfort through communication, and I encourage your feedback to enhance the experience.

After the massage, if necessary, I may recommend home care such as exercises, stretches, or lifestyle adjustments to support your recovery and progress.

Appropriate attire depends on the type of treatment you’ll be receiving:

  • For Pain Relief, Injury Treatment and Sports massage, it’s best to wear comfortable and loose-fitting clothing to your appointment. Avoid tight leggings, as they can hinder the treatment process. You’ll have the option to change in private on-site. Only the area being worked on requires the loose-fitting clothing.
  • For Deep Tissue Massage, disrobing to your comfort level is necessary to directly massage your skin. Female clients can choose whether or not to remove their bras. The session will involve draping to ensure your privacy and comfort. Keep in mind that underwear is required during the massage.

For focused treatments, some discomfort might arise, but the goal is to avoid outright pain. Many conditions can be effectively addressed without pain. The level of sensation depends on the complexity of the issue and the necessary extent of therapeutic intervention.

If you’re seeking a Deep Tissue Massage, the experience is more soothing. It leaves you with a heightened sense of well-being and a greater sense of freedom in the treated areas.

My treatments offer a range of benefits, including pain relief, improved mobility and flexibility, enhanced well-being, and more. The specific benefits you experience will depend on your individual needs and goals for treatment. The treatments page contains more specific information for each type of treatment.
Soreness can be a natural response to the body’s healing process post-treatment. It’s often indicative of muscles releasing tension, increased blood flow, and realignment of tissues. This discomfort will subside within a day or two, leaving you with improved mobility and a sense of rejuvenation.
The frequency of treatments depends on your individual circumstances. Some conditions may take several sessions for significant improvement, others can be quicker. Contact me and we can discuss the best approach for you.
Yes, minors can receive treatments with the consent of a parent or guardian and with a parent or guardian present for the treatment. I prioritise their comfort and well-being throughout the session.

General Information

I may be in a treatment and unable to answer, please leave a message or send a text. I’ll get back to you at my earliest convenience during working hours.
Booking is easy! You can book online here or contact me directly. I’m here to assist you throughout the process.
Yes, absolutely! After you book online, I’ll reach out to you for a pre-treatment consultation to discuss your needs, concerns, and expectations. This ensures a personalized experience tailored to you.
I accept both cash and card payments. Payment onsite is through SumUp which supports all major card providers (Visa, MasterCard, American Express) and Apple Pay and Google Pay. Gift vouchers are processed through Fresha’s payment system. Choose the option that suits you best.
Absolutely! Gift vouchers are a wonderful way to share the gift of wellness with your loved ones. Gift vouchers that can be purchased online or by contacting me directly. You can choose from a range of values and the voucher will be emailed to you or the recipient directly. Gift vouchers are valid for 5 years from the date of purchase.
If you’re feeling unwell, I strongly ask that you reschedule your appointment. There will be no fee incurred. Please let me know as soon as possible.
I kindly ask for cancellations at least 24 hours in advance. This allows me to adjust my schedule and accommodate others.

In exceptional situations, sessions could be rescheduled due to unexpected illness or emergencies. I’ll ensure we find a suitable rescheduled time for you.

Please note that alcohol and non-prescription drugs are contraindications for treatment. If consumed within 12 hours of a session, we will need to reschedule.

It’s important to emphasise that all massage services provided by this practice are non-sexual. Any inappropriate conversation or behaviour will lead to the immediate termination of the massage session. Additionally, no future sessions will be booked.

Unfortunately this is not a service I provide at this time.

Please don’t hesitate to contact me if you have any further questions or wish to talk about a topic in more detail. 

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